The service desk team and the developer working on the issue communicate effortlessly, thanks to ZigiOps. Prioritize and respond to cybersecurity threats. As a next step, you repeat this process in Azure DevOps. The “Add trigger” dialogue will appear. Automate and connect anything to ServiceNow. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. These are forms driven activities which allow you to define interactions with ServiceNow without having to write any PowerShell code. However, an advanced, ready-to-use solution like ZigiOps can be a significant change. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Align ITOM and ITSM in a matter of minutes to fully utilize the capabilities of both systems. • Integration Hub is the preferred integration method and is used primarily for outboundThis article explains how to set up your ServiceNow Instance as an OAuth Client using the Grant Type "Resource Owner Password Credentials", so that both an Access and Refresh Token can be provided to accessBacked by ServiceNow expertise and real-world validation with ServiceNow customers ServiceNow works closely with each technology partner throughout the Service Graph Connector design, development, and testing process: • A ServiceNow CMDB engineer participates in the process, providing guidance and engaging in detailed reviews. While this chapter is focused on the specifics of using the ServiceNow platform, the procedures may be modified for use on a different platform if it supports integration with Azure Sentinel and Azure Logic Apps. Azure Pipelines support integration with ServiceNow to improve collaboration between development and IT teams. Manage Instance Data Sources Handle all your data efficiently across instances, databases, and more. Reduce cost and complexity for ServiceNow integrations. i would, however, simplify it and opt for a custom solution. Known synonyms are applied. This can streamline your incident management process and. 2. ServiceNow’s integration with the Microsoft security suite helps achieve these goals. Published: 16 May 2023. The low-code Tray Platform empowers you to deeply connect your identity and access management (IAM) software, managed services software, and any data source without. The diagram above shows the import of vulnerability assessment content from Microsoft threat and vulnerability management into ServiceNow VR to orchestrate the remediation workflow of vulnerabilities. . Microsoft Azure and ServiceNow are created end-to-end integrated solution management of cloud resources and services. Events. some use cases need a certain approach, so i would go for. In the Choose an action menu, select ServiceNow. With this update, you can integrate with the New York version of ServiceNow. This solution is a ServiceNow application and fully relies on the Microsoft Sentinel Management API to provide bi-directional sync between both platforms. Transform manual tasks and mundane work into digital workflows. Skip to page contentSkip to page content. , and Santa Clara, Calif. Use the toggle to either turn on or off the ability to Exchange data with the. • Integration Hub is the preferred integration method and is used primarily for outboundThis article shows a fairly simple example setup demonstrating how to use OKTA as an Identity Provider (IdP) for Single Sign-On (SSO) using OIDC. This extension contains custom tasks including agent and server job notifications along with a server change acceleration task to create ServiceNow change requests as part of the Azure pipeline. Migration and modernisation for Oracle workloads. Developer Build, test, and deploy applications. The integration between ServiceNow HR Service Delivery and Azure AD helps manage identity lifecycle events like enterprise onboarding and offboarding and can streamline the employee service experience. lifecycle. Get hands-on with a free developer instance. Onboarding integration with Microsoft Azure. Click GET. An LDAP listener is a type of persistent query, also called persistent search. The Set MID Server field will have the default MID server auto-populated. In this guide, we will be retrieving Intune assets and importing them into the ServiceNow CMDB. How search works: Punctuation and capital letters are ignored. Knowledge and evidence sharing are automatic, so the organization can catch an incident before it impacts. Reduce cost and complexity for ServiceNow integrations. lifecycle. Azure and ServiceNow: Integrate Your IT Operations to the Microsoft Cloud ;Resolution. Open the top-right menu and click “settings”. Azure ServiceNow Integration — How It Works. . And click “Save”. Step 3: Setting initial integration details. Now before you can integrate with ServiceNow, you need to know how to get data out of serviceNow. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Search for com. Provide a name for your new playbook like “ASC-Automatic-Ticket-To-ServiceNow” and fill in the resource group and location fields. The primary role of the company's new Generative AI Controller is to connect ServiceNow instances to. Here, single Microsoft Teams tenant is connected to single ServiceNow instance. Management of cloud resources in a single platform provides a simplified user experience: Resource selections, requests, orders, and approvals are all automated and. Bi-directional sync of Status, Severity, Owner, Comments/Work notes, Entities and alerts. We have many ways to integrate the ServiceNow with Azure Monitor like ITSM connector or Webhook, we had requirement to use the logic apps to create the incident in ServiceNow for. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. Demo DevOps. In the App connectors page, select +Connect an app, and then ServiceNow. Accelerate your journey to the cloud with ServiceNow and Microsoft Azure. Service Now integration with Azure DevOps. Innovation Lab. Step 1: Add a connector in the Microsoft 365 admin center. With the Microsoft Azure Sentinel integration, ServiceNow Security Incident Response (SIR) can respond to an incident quickly after Azure detects it. With the Microsoft Graph connector for ServiceNow, your organization can service catalog items that are visible to all users or restricted with user criteria permissions within your. Dynatrace integration with ServiceNow provides full stack monitoring - across user experience, applications, and infrastructure. Manage Content Create and share documents and knowledge articles with your users. ServiceNow offers several methods to manage integrations between ServiceNow and external systems: • ServiceNow Store integrations are built by ServiceNow or a partner. The Set MID Server field will have the default MID server auto-populated. API provides endpoints that enable integration with common DevOps tools for building pipelines. One of the most popular integrations on the platform is between ServiceNow and Azure DevOps. Developer Build, test, and deploy applications. Single sign from a windows service. Generally, we need to use third-party tools to achieve. Patch release of Jamf Spoke for Integration Hub. Configure the ServiceNow integration with Microsoft Intune. For example, automated onboarding workflows can be automatically launched when a new employee profile is created in Azure AD. The process of case management begins by generating alerts within Azure Sentinel; then, those alerts are used. Developer Build, test, and deploy applications. Learn more at the steps on how to integrate Servi. To configure it you have available docs here and here. Enforce DLP and compliance policies for data stored in the cloud. Where you add the action is where it will be executed in the workflow. If the target application supports it, this section lets you. Connect your apps to Copilot. The Terraform ServiceNow Service Catalog integration enables your end-users to provision self-serve infrastructure via ServiceNow. ServiceNow. The Azure Pipelines app for ServiceNow helps integrate Azure Pipelines and ServiceNow Change Management. Select “Add New. Microsoft Azure Inventory discovery - Product Documentation: Utah - Now Support Portal. The integration between ServiceNow HR Service Delivery and Azure AD helps manage identity lifecycle events like enterprise onboarding and offboarding and can streamline the employee service experience. View and manage software for all connected SSO applications in your Okta and Azure AD environments. Working on the Microsoft Sentinel to ServiceNow integration as documented in Microsoft Azure to ServiceNow Article. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Creating a seamless digital support experience can make employees, service desk agents, and businesses more successful. 5. Gates also allow native integration with Azure functions, which is what we’ll use to build out our integration with Service Now. Impact Accelerate ROI and amplify your expertise. Seamlessly integrate applications, data, and processes for your enterprise. Make sure you select the ‘Triggers’ section. ServiceNow provides extensive access to instances through a set of RESTful APIs. Creating a scripted REST API in ServiceNow Integrate with ServiceNow change management - Azure Pipelines support integration with ServiceNow to improve collaboration between development and IT teams. New integrations with the ServiceNow Security Operations Solution Suite include Microsoft Azure Sentinel, Microsoft Threat & Vulnerability Management, Microsoft Teams, and Microsoft SharePoint. For this use case, ADO Boards, ADO Repos and ADO. There are different ways to implement this integration,. Under Connected apps, select App Connectors. Then choose Cloud Apps. This article covers checkllist to follow while integrating and configuring ServiceNow for Microsoft Teams (IT Service Management integration with Microsoft Teams/HR Service Delivery integration with MicrosoftAdd an action to your workflow by selecting the + button on the arrow between actions, select the Add an action button, or the + New Step button at the end of the flow. Bring Azure to the edge with seamless network integration and connectivity to deploy modern connected apps. Make sure the REST API plug-in is turned on. Chatbots—providing a single virtual agent that assists with HR, IT, legal and more. The Service Graph Connector for Azure allows cloud teams to integrate Azure data to the ServiceNow CMDB and ServiceNow workflows quickly, seamlessly, and securely. This ca be specific used for the s. Detect issues before they can reach production and impact your customers. The ITSM application checks with Microsoft Entra ID to determine if the alert is authorized to enter the ITSM tool. For step-by step instructions about creating the application, see Merge1 Third-Party Connectors User Guide . Follow the steps below to complete the installation of the prerequisites: Login to ServiceNow as the system administrator. Manage Services Manage. . Provides actions to automate retrieving application details and managing devices in Microsoft Intune. A ServiceNow Azure DevOps integration allows companies to boost productivity, improve cross-team collaboration, speed up issue resolutions and eliminate bottlenecks. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Enable bidirectional synchronization of records between Microsoft Azure DevOps Boards and ServiceNow Agile Development by integrating the two applications. Microsoft Entra ID is the new name for Azure Active Directory (Azure AD). For this use case, the Agile module of ServiceNow needs to be integrated with Azure Boards. Step 1 – Install Exalate. Configuring Azure AD for SCIM automatically provisions and de-provisions users and groups to ServiceNow by using the Azure AD provisioning service. The Create action group screen appears. Creating an Authorization header from Service Now Bearer token retrieved. For more details, you can refer this doc: Azure DevOps integration with DevOps. dotnet add package Azure. The following methods are available for integration: Standard method from OpsRamp: Configuration is performed manually. 0Supports multiple process types to be configured between Azure DevOps and. Set up your ServiceNow instance to integrate Microsoft Teams applications. Bring your business workflows together so they’re consistent and scalable. Using this out-of-the-box integration, enterprises can: • Manage their public and private cloud infrastructure using a consistent single system of. Step 3. Integration Hub available spokes - Product Documentation: Vancouver - Now Support Portal. Show 10 more. We are excited to launch ITSM connector and look forward to your feedback. snc. The scenario outlined in this article assumes that you already have the following prerequisites: A ServiceNow instance with Integration Hub subscription. Use the Service Graph connector for Microsoft Intune to pull data from the Microsoft Intune application into your ServiceNow instance. 2. The exclusive source for Now Certified enterprise workflow apps from partners that complement and extend ServiceNow. ISE and Securonix Configuration for Syslog; Integrated Security Visibility with Securonix and Cisco pxGrid Marketing Brief (ask vendor for guides) ServiceNow. Microsoft Entra External ID A modern identity solution for securing access to customer, citizen and partner-facing apps and services. Microsoft Entra External ID. by ZigiWave @ zigiwave. Terraform has typically been adopted by technical developers, engineers, and operators who write infrastructure as code in their. Migrating ServiceNow Users into Azure AAD. Azure services like Log Analytics and Azure Monitor provide tools to detect, analyze and troubleshoot issues with your Azure and non-Azure resources to enable work item integration with IT Service Management products. The integration allows for automatic creation of incidents in ServiceNow based on alerts triggered in Azure Monitor. Special characters like underscores (_) are removed. The integration of Azure Pipelines with ServiceNow Change Management enhances coordination between development and IT teams. To connect your ServiceNow instance to your Microsoft Office 365 tenant and to authorize applications, you must have both the. Filtering of Microsoft Azure Sentinel. In the Select a single sign-on method dialog box, select SAML/WS-Fed mode to enable single sign-on. With this integration, you can use Azure Monitor as a data source to create incidents in ServiceNow. This is a free app from the ServiceNow store and it allows you to ingest 3rd party data into your CMDB which runs through the IRE engine. ISE 2. You can create and assign a role for the service account you use to connect with Microsoft Search. However w. These tools include Jenkins, Azure Pipelines, GitLab, GitHub Actions, Atlassian Bamboo/Pipelines, and more. For the ServiceNow Quebec release, we only support Quebec Patch 5 going forward due to a deprecated ServiceNow REST API call, getDeprecatedValue(), which inhibited end users’ ability to request AWS Service Catalog products and AWS Systems Manager automation documents in the Connector. Parent topic: Integrate with SSO providers Create an Azure. ServiceNow Cloud Management provides an agile, rock-solid operational framework for public and private clouds—whether you’re just getting started or are already rolling out sophisticated hybrid cloud strategies. Streamline your single sign-on (SSO) for IT processes with custom ServiceNow + Azure Active Directory integrations. Manages sites, folders, files, groups, lists, and users in Microsoft SharePoint. 3. The type of integration. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Playbooks for Customer Service Management. Integration services on Azure Seamlessly integrate applications, systems, and data for your enterprise. ServiceNow Azure Devops Integration. When using the code below, uncomment the part of the code snippet for the authentication type you want to use. Developer Build, test, and deploy applications Documentation Find detailed information about ServiceNow products, apps, features, and releases. Then choose Cloud Apps. You might want to map other tables like location, company, etc. Prerequisites. Step 1: Install the ServiceNow Change Management extension on your Azure DevOps organization. By proactively resolving issues before impacting customers, you. Search for ServiceNow and select the ServiceNow connector. For example, you canTo use the Azure Synapse linked service associated with ServiceNow, you will need the Synapse User and S ynapse Credential User roles on the Workspace System Identity. ZigiOps supports three main use cases between Zabbix and ServiceNow including transfer of topology, events, and incidents. Also called software-defined or programmable infrastructure, IaC eschews physical hardware configuration and configuration tools for repeatable digital configuration files. Microsoft implements Predictive Intelligence to modernize support. ServiceNow is a leader in ITSM and is favored by many businesses that use Azure DevOps to schedule projects as well as to troubleshoot issues referred by the service desk. When a user is added or removed from Azure AD, the integration triggers corresponding actions in ServiceNow, such as creating or disabling user accounts, granting or revoking access rights, and. Click it if not. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Get started . . ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered The Generative AI Controller is releasing in the ServiceNow Platform Vancouver release. The complete security solution for containers and serverless workloads running on Azure Integrates with Azure DevOps, ACR, AKS,. As a next step, you repeat this process in Azure DevOps. Impact Accelerate ROI and amplify your expertise. Getting started: 3 simple steps to integrate Microsoft Teams and ServiceNow. At the same time, we had to maintain tight security. Self-hosted ServiceNow instances aren't supported. In the azure devops, we can Install and configure ServiceNow DevOps extension for Azure DevOps to send build and release notifications from your Azure pipeline to ServiceNow DevOps application. Enable bidirectional synchronization of records between Microsoft Azure DevOps and ServiceNow® Agile Development 2. Documentation Find detailed information about ServiceNow products, apps, features, and releases. Complete the action for each row of the Field Mapping section. If you are using this feature to create alerts in ServiceNow from Azure Montor alerts and would like to continue receiving Azure Monitor alerts in ServiceNow you can either create incidents or create events using Secure webhook integration. HR Service Delivery Integration with Microsoft Azure Active Directory Conversational Integration with Workplace from Facebook Edgile Financial Services – Banking & Broker-Dealer ArCTo do that, go back to GitHub. ServiceNow Integration with Microsoft Azure Posted on : January 13, 2020 By Admin Featured Tech ServiceNow: ServiceNow is a cloud-based company in. You can integrate your ServiceNow instance with Microsoft Azure Active Directory (AD) to view software usage for all connected SSO applications. 2 Integration Hub is built into Flow Designer –so ServiceNow developers, IT generalists, and no-code builders can create digital workflowsthat integrate data and automation actions with any external system in one native Now Platform. However,. Connectors are available from the ServiceNow store as well as from third parties. Azure Artifacts • Azure DevOps Boards • Aha! • Amazon Alexa • Amazon Elastic Container Service • Azure Automation • BMC Remedy • Box • Calendly • •Confluence Cloud • Dropbox Business. We’ve explored its uses in incident, change, problem management, and service requests, as well as its benefits for MSPs. The Azure Pipelines app for ServiceNow helps integrate Azure Pipelines and ServiceNow Change Management. ServiceNow to ServiceNow integration (also. . Managing user account provisioning for enterprise apps Azure Data Factory to ServiceNow Integration; Connect directly to ServiceNow with PowerBI using the SIMBA driver; Leverage PowerBI Premium ML in order to execute models for use cases described above leveraging ServiceNow data . How It Works. Connecting to ServiceNow allows you to fully. The alert payload is sent by a Secure Webhook action to the ITSM tool. Appy Pie Connect offers a powerful integration platform that enables you to connect different apps and automate your workflow. The table below contains each ServiceNow field and its corresponding Microsoft Teams Rooms field. Uses OAuth authentication to process Azure platform event messages - Push through Instance and MIDAmazon CloudWatch - Uses the connector to. Because it comes with a built-in intuitive. Parent topic: Integrate with SSO providers Create an Azure. For example, when a new ticket/change request or event is reported in ServiceNow, an automatic Azure DevOps ticket is generated, keeping all comments and statuses in sync and resolving. ServiceNow Configuration Management Database gives you full visibility into your infrastructure and service. Through integration, organizations bring workflows together so they're consistent and scalable. ServiceNow Integration Hub Overview Author: Rene de BoerHR Service Delivery Integration with Microsoft Azure Active Directory Conversational Integration with Workplace from Facebook Edgile Financial Services – Banking & Broker-Dealer ArCThe announcement was made at Knowledge 2021, ServiceNow’s flagship digital experience for its customers, partners, and developer community. Microsoft 365 support integration enables you to integrate Microsoft 365 service health and support with ServiceNow. If connecting two instances, you need to repeat this step for each of them. In ServiceNow , it provides Azure DevOps Integration (e. The integration with ServiceNow allows end-users to request infrastructure from the ServiceNow Service Catalog via a Terraform Enterprise workflow, which provides an automated way to service those requests. Learn how to connect your workflows and conversations in one place and improve employee productivity and satisfaction. The authentication between the two services can now be made using OAuth and basic. Free for developers. Best practice is to implement Auth Code grant type and as of today SAP Cloud Integration supports Authorization code grant type with Microsoft as a provider. Watch Video Get Forrester Report Benefits Capabilities Featured Spokes Resources Get Pricing Integrate. Set Authentication Body and Content- type using script for initial ServiceNow instance authentication. Now, click the “Create trigger” button. Sped up departments’ collaboration and. This gives enterprises comprehensive visibility and control of their Microsoft cloud infrastructure. 2. Show 10 more. Limit exposure of shared data and enforce. The cloud offers enhanced agility and greater competitiveness, but today’s enterprises often experience lack of visibility and out-of-control costs. However, the work items related to an issue is typically stored in an ITSM tool. Click Install to add the application to your instance. Jessa Anderson. Azure Logic Apps can be very helpful in integration workflows that will help us to achieve a seamless data stream between Azure DevOps and ServiceNow. ServiceNow DevOps service connection to connect to ServiceNow. Choose between self-configured app and pre-published app configuration. A ServiceNow admin will need to provision an endpoint in your ServiceNow instance, so that the Microsoft Search app can access it. As the time of this post’s writing, it is currently limited availability, so if you want access to these plugins befoer they become generally available, please contact your account representive to inquire. We’re announcing that ServiceNow® ITOM Discovery is now integrated with Microsoft’s Azure Resource Graph, enabling faster and scalable discovery of your organization’s Azure estate within operational workflows. Microsoft SCCM integration - Product Documentation: San Diego - Now Support Portal. The authentication between the two services can now be made using OAuth and basic. how to integrate ServiceNow with Azure Active Directory (Azure AD). Securonix. Once ServiceNow VR has. Click on Add Playbook. This solution is a ServiceNow application and fully relies on the Microsoft Sentinel Management API to provide bi-directional sync between both platforms. Bidirectional integration between Microsoft Azure DevOps Boards and Agile Development 2. r. About. Depending on the level of automation the IT Operations team has. The ServiceNow integration with the AWS Cloud provides comprehensive service . . Integration services on Azure Seamlessly integrate applications, systems, and data for your enterprise. g. A Microsoft Entra user account with an active Azure subscription. IntegrationHub spokes accelerate ServiceNow-Microsoft workflow automation. Integration with ZigiOps can be configured with as little effort as pressing a few buttons. Anypoint Platform connects ServiceNow to all enterprise service management (ESM) and enterprise applications — whether they are in the cloud or behind your firewall. Community Ask questions, give advice, and connect with fellow ServiceNow professionals. Discover, classify, label, and protect regulated and sensitive data stored in the cloud. Click Install to add the application to your instance. Select single sign-on. This integration allows helpdesk agents to view ServiceNow incidents directly from the Troubleshooting pane in the Microsoft Intune admin center . The Service Graph connector for Microsoft Intune pulls data from mobile Integrating with Azure AD - Product Documentation: Tokyo - Now Support Portal. A spoke is a logical grouping of related actions, subflows, and supporting application files. Setup the OpenAI (ChatGPT) API trigger to run a workflow which integrates with the ServiceNow API. ServiceNow Integration with Cisco ISE (DevNet) ServiceNow. “ServiceNow’s integration with Azure OpenAI Service is a great example of empowering customers to improve productivity and faster time to value with generative AI,” said John Montgomery. See full list on learn. Transition to Azure Monitor log alerts before this date. Build new, integrated solutions that connect applications and services on. Deliver AI-powered self-service for common requests. Azure Synapse. This is done using an “Application Registry”. Developer Build, test, and deploy applications. All required items in the ServiceNow Field column of the Field Mapping section should be pre-filled. There are different ways to implement this integration, but in this post, we will discuss two scenarios. Special characters like underscores (_) are removed. In “run query and list results” (2) authenticate with user that has log analytics read permission or Microsoft Sentinel Reader role as a minimum requirement. For more information, see. Manage Content Create and share documents and knowledge articles with your users. Creates a work item (for example, an incident) in the ITSM tool. Developer Build, test, and deploy applications. Microsoft Defender for Cloud integrates with the ITSM module (incident management). Thank you. Alternatively, you can use ITSM connector but this is considered the legacy way compared to Secure webhook action. OpsRamp provides the following two types of integration with ServiceNow: Incident Integration: View an OpsRamp incident in ServiceNow (and vice versa). This extension contains custom tasks including agent and server job notifications along with a server change acceleration task to create ServiceNow change requests as part of the Azure pipeline. ServiceNow is a market leader for IT service management, and we are delighted that Azure Pipelines and ServiceNow have partnered together for an integration of. The exclusive source for Now Certified enterprise workflow apps from partners that complement and extend ServiceNow. Integration with Splunk. -1. Transform manual tasks and mundane work into digital workflows. Enforce DLP and compliance policies for data stored in the cloud. Step 2: This extension enables the integration of ServiceNow Change Management with Azure Pipelines. Manually discover projects from the Azure DevOps instance record to immediately synch the project updates or schedule a job to discover and import these updates on a daily basis. Limit exposure of shared data and enforce. The cloud offers enhanced agility and greater competitiveness, but today’s enterprises often experience lack of visibility and out-of-control costs. Below you will find a list of the available endpoints with the latest information. November 12, 2020. How Defender for Cloud Apps helps to protect your environment. Select App registrations, then select New registration. Leverage Aqua Response Policies for event notifications to direct and. Microsoft 365 support integration enables you to integrate Microsoft 365 service health and support with ServiceNow. On the. Developer Build, test, and deploy applications. The most relevant topics (based on weighting and matching to search terms) are listed first in search results. Through this expanded. 4. The integration platform automatically picks up the incident from ServiceNow and logs a new issue in Azure DevOps. Achieve Success. Integrate the ServiceNow instance and Microsoft SharePoint by creating a custom OAuth application in Microsoft SharePoint to authenticate ServiceNow requests. Now Platform integration with Microsoft Azure OpenAI Service made possible by expanded ServiceNow and Microsoft strategic partnership LAS VEGAS — May 16, 2023 — Knowledge 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced new generative AI capabilities for the Now. Create an Azure AD integration profile in your ServiceNow instance. — July 9, 2019 — Microsoft Corp. Impact Accelerate ROI and amplify your expertise. ServiceNow is the end-to-end management platform for all the applications within the Azure cloud. . In DevOps ecosystem, choice of systems and collaboration between cross-functional teams is critical. ServiceNow is a software platform that supports IT Service Management (ITSM) and helps automate IT Business Management (ITBM). Integration ServiceNow + Azure Active Directory integration. The recommended way is to connect Azure Monitor and SNOW via Secure Webhook action. Sign into Microsoft Intune admin center and go to Tenant Administration > Connectors and Tokens > ServiceNow connector. So you can set up a ServiceNow to Azure DevOps integration, a ServiceNow to ServiceNow integration, or even a Jira to Azure DevOps integration for that matter. Experience a live, in-depth demo. Problem statement: The Support team receives a ticket from a customer, identifies it as a ‘problem’, and shares the details of the ‘problem’ with the development team via email. It can help automate many tasks, such as code deployments and testing.